Noa Kaner

Neighborly

An app that is a powerful tool designed to help users manage their financial responsibilities effectively. The app offers a range of features, including credit card tracking, transaction management, subscription and bill management, expense control, and budgeting tools.

Neighborly

Type:

Klarna

Context:

Digital Designer

Year:

2020

Type:

Klarna

Context:

Digital Designer

Year:

2020

Type:

Klarna

Context:

Digital Designer

Year:

2020

Type:

Klarna

Context:

Digital Designer

Year:

2020

Background

The challenge for the personal finance mobile application was to provide users with a comprehensive solution for tracking their credit cards, managing their transactions, subscriptions, bills, and controlling their expenses. With numerous financial responsibilities, users needed a centralized platform that could help them easily manage their finances, avoid unnecessary expenses, and achieve their financial goals. The challenge was to create a user-friendly, intuitive, and feature-rich mobile application that could meet these diverse financial needs and provide users with a seamless experience.

User Scenario

We've adopted a user-centric approach, iterative design, and rigorous testing, ensuring that the app met the target audience's needs and preferences effectively.

Research and analysis: The first stage involved researching and analyzing the target audience's financial needs, preferences, and pain points. The team conducted surveys, interviews, and market research to gain insights into user behavior and preferences.
Wireframing and prototyping: Based on the research insights, the team created wireframes and prototypes to visualize the app's features and functionality. The team iterated on the designs based on user feedback, optimizing the user interface and user experience.
User testing and feedback: The team conducted user testing sessions to validate the app's usability, functionality, and design. User feedback was incorporated into the design process to improve the app's effectiveness and user experience.
Development and testing: Once the design was finalized, the app was developed using agile development methodologies. The app was tested rigorously to ensure that it met the highest standards of quality, functionality, and usability.
Launch and feedback: The app was launched in the market, and user feedback was gathered to improve the app's performance further. Feedback was used to refine the app's features and functionality, optimizing the user experience and driving growth.

Pain Points

The app's user-friendly interface and intuitive design make it easy for users to track their financial activities in real-time, view their transaction history, and receive alerts for upcoming bills and payments. Users can also set budget goals and receive personalized financial advice based on their spending patterns, helping them stay on track and achieve their financial objectives.

Moreover, the app's advanced security features, including two-factor authentication, biometric login, and data encryption, ensure that users' financial data is secure and protected. The app also integrates with popular financial institutions, allowing users to view their account balances, transaction history, and credit scores in one place.

Competitive Analysis

100% of the interviewers confirmed that they use WhatsApp as their primary means of communication with both their neighbors and the building staff.

I also did a deep dive into the existing leading apps in the market, to identify the features that would set Neighborly apart.

100% of the interviewers confirmed that they use WhatsApp as their primary means of communication with both their neighbors and the building staff.

I also did a deep dive into the existing leading apps in the market, to identify the features that would set Neighborly apart.

100% of the interviewers confirmed that they use WhatsApp as their primary means of communication with both their neighbors and the building staff.

I also did a deep dive into the existing leading apps in the market, to identify the features that would set Neighborly apart.

100% of the interviewers confirmed that they use WhatsApp as their primary means of communication with both their neighbors and the building staff.

I also did a deep dive into the existing leading apps in the market, to identify the features that would set Neighborly apart.

UI Design

As part of the competitive analysis, I couldn't help but notice that most of them had outdated and unfriendly designs.

So, my goal was to give Neighborly a fresh, clean yet playful design, making the operations as simple and convenient as possible.

Theme

I created two versions of the app's design - light mode and dark mode - and users can select the one they prefer. In this case study, I'll showcase the dark one as it was more challenging for me to design, and I'm especially proud of how it turned out. 😁

Home Page

Through the quick action panel, users can get a lot done without having to navigate all over the place. There's also a social feed where neighbors can catch up with each other, share updates, answer surveys and more. Important messages can be pinned.

Payment

In the payment section, users can submit their fees online, along with the ability to effortlessly access their payment history and download receipts for their records.

Parking

In the parking section, residents can swap parking spaces with one another, making it more convenient for those who have different parking needs. Next steps could involve adding a gamification element to this section, such as earning points for accepting others' requests. This would provide an incentive for users to engage with this feature regularly and enhance their overall experience.

Finance Dashboard

The finance section provides residents with a clear overview of the building's income and expenses, promoting transparency and enabling them to better understand the financial health of the community.

Direct Messages

Residents can communicate with each other privately and securely, making it easier to coordinate events or discuss community issues.

UI Design

As part of the competitive analysis, I couldn't help but notice that most of them had outdated and unfriendly designs.

So, my goal was to give Neighborly a fresh, clean yet playful design, making the operations as simple and convenient as possible.

Theme

Home Page

Payments

In the payment section, users can submit their fees online, along with the ability to effortlessly access their payment history and download receipts for their records.

Parking

Finance Dashboard

Direct Messages

Residents can communicate with each other privately and securely, making it easier to coordinate events or discuss community issues.

UI Design

As part of the competitive analysis, I couldn't help but notice that most of them had outdated and unfriendly designs.

So, my goal was to give Neighborly a fresh, clean yet playful design, making the operations as simple and convenient as possible.

Theme

Home Page

Payments

In the payment section, users can submit their fees online, along with the ability to effortlessly access their payment history and download receipts for their records.

Parking

Finance Dashboard

Direct Messages

Residents can communicate with each other privately and securely, making it easier to coordinate events or discuss community issues.

Key Takeways & Next Steps

While the app hasn't been developed and used, this case study showcases its potential to transform residents' interactions and experiences.

Moving forward, next steps would involve testing the app's functionality and usability, as well as adding some additional gamification elements.

While the app hasn't been developed and used, this case study showcases its potential to transform residents' interactions and experiences. Moving forward, next steps would involve testing the app's functionality and usability, as well as adding some additional gamification elements.

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